Privacy Policy
Effective Date: 2025.01.19
At BRO TRANSFER, your privacy and security are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information. By using our platform, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information to deliver our services effectively and securely. This includes:
- Personal Information: Your name, email address, phone number, date of birth, and government-issued identification.
- Transaction Details: Information related to your transactions, including amounts, currencies, and recipient details.
- Technical Data: Information such as IP addresses, device type, browser details, and platform usage.
You may visit our website or app anonymously; however, some features require user identification to function.
2. How We Use Your Information
We use your data to provide seamless and secure services, including:
- Service Delivery: Processing transactions, managing your account, and providing customer support.
- Fraud Prevention and Compliance: Ensuring security, preventing unauthorized access, and complying with legal regulations.
- Improvement and Innovation: Enhancing our platform and services, developing new features, and improving user experience.
- Marketing (Optional): Sending promotional content, with the ability to opt out at any time.
3. Protecting Your Information
At BRO TRANSFER, we implement industry-leading measures to safeguard your data:
- Data encryption for sensitive information.
- Secure payment processing through trusted providers like Stripe.
- Regular audits and updates to ensure the highest security standards.
We do not store sensitive financial data, such as credit card information, on our servers after a transaction is completed.
4. Information Sharing
We respect your privacy and do not sell or trade your personal information. However, we may share your data in the following circumstances:
- Trusted Service Providers: Third parties who assist in delivering services, provided they adhere to strict confidentiality agreements.
- Legal Obligations: When required to comply with legal mandates or protect the rights, property, or safety of BRO TRANSFER and others.
5. Children's Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from individuals under the age of 13. Our platform is designed for users who are at least 13 years old or older.
6. Data Retention
Your information is retained only as long as it is necessary to:
- Maintain your account and transaction history.
- Fulfill legal and regulatory requirements.
You may request deletion of your data by contacting our support team, subject to applicable legal requirements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update any inaccurate or outdated information.
- Deletion: Request the removal of your data where permissible by law.
- Restriction: Opt out of marketing communications or limit specific data processing activities.
To exercise these rights, contact us at privacy@brotransformation.com.
8. Cookies
We use cookies to improve your experience and optimize our platform’s functionality. You can manage your cookie preferences through your browser settings.
9. Updates to Our Privacy Policy
We may revise this policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page, and significant changes will be communicated to you directly.
10. Contact Us
For questions or concerns about this Privacy Policy, please reach out to us:
At BRO TRANSFER, we are committed to safeguarding your privacy and providing a secure financial experience. Thank you for trusting us with your information.